Digital Contractor Management

Navigating the digital landscape with confidence is not accessible for everyone. You probably are an expert in your field, but it’s easy to feel like the scarecrow in the following field. The goal of digital contractor management is to have a friend and translator in your corner.

Introduction

Making Digital Agreements Understandable

There are a lot of items in a website development contract. Sometimes, they sound like a foreign language. The mix of technical jargon and high dollar investment can make anyone uncomfortable.

What we seek to provide:

  • Empowering clients to make informed decisions without getting lost in tech speak.
  • Understand the contractor's responsibilities and yours, too.
  • Identify potential liabilities in clear terms.
  • Offer insights on reasonable costs and timelines for the industry.
  • Provide guidance on possible adjustments or clarifications.
  • Ensure you're confident and informed before signing.


Elements of a Buyer Persona

Creating RFPs and Reviewing Proposals

Whether you're putting out a Request For Proposal (RFP) or assessing incoming proposals, it's essential to ensure clarity, value, and alignment with your goals. The following are areas we can aid you with during this process.
Drafting comprehensive RFPs that clearly outline the scope, objectives, deliverables, and expectations. A well-defined RFP attracts the right vendors and ensures they have all the necessary information to submit a competitive proposal.
Assessing incoming proposals not just based on cost but on the alignment with project objectives, vendor experience, proposed timeline, and potential value delivered.
Leveraging industry knowledge to help negotiate the best terms, prices, and conditions with the selected vendor.
Ensure all technical terms and requirements in the RFP are well-defined so potential vendors know what's expected, eliminating any ambiguity.
Identifying potential risks or gaps in proposed solutions, ensuring that the selected vendor is well-suited to handle unexpected challenges or changes in the project scope.
Providing constructive feedback to great vendors that are not selected, fostering positive relationships and potential future collaborations.
clients

Friendships with excellent results.

After years of redesigns and long-term consulting, we've done and seen a few things. These clients are some of our favorite stories to share.
 tesimonials

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Working with Jacob at Humanfriend has been an outstanding experience. He’s helped us with web, messaging, and SEO strategy, and the results have been fantastic. Our website traffic has increased significantly, and more importantly, we’re seeing high-level clients come through the door. The impact on our bottom line has been real—we’re approaching $500,000 in additional revenue directly tied to his efforts.

Jacob is not only knowledgeable but also collaborative and responsive. He makes the complex world of digital marketing easy to understand and always brings practical, effective solutions. Highly recommend Humanfriend to anyone looking to take their online presence and growth to the next level.

→ Paul Pilosi

→ Director of Engineering, Caztek Engineering

“ ”

Jacob was great to work with. He was patient with me given this was foreign to me. We agreed to an SEO and Ad campaign. We exceeded all the averages for performance when reviewing the analytics. Our goal was to optimize google searches to increase referrals to our program. We saw a significant increase in our referrals from the start of this campaign and throughout. He was professional, on time, and followed through on things. He was easy to work with. We would work with him again on another campaign and recommend him to others.

→ John Ross

→ Director of Programs DCCH Center for Children and Families

“ ”

Working with Jacob has been an absolute game-changer for me as an independent artist. He's hands down, one of the most organized, reliable, and approachable professionals I’ve ever collaborated with. Jacob has a unique gift for taking complex concepts—like SEO, website design, and user experience—and breaking them down into clear, actionable steps that feel accessible. What sets Jacob apart is his generosity—not just with his time and resources, but with his genuine desire to understand your work and help you grow. Thanks to him, I now feel empowered to manage my website and approach SEO with confidence. If you’re an independent artist looking to elevate your online presence, working with Jacob is an investment worth making.

→ Elaine McMillion Sheldon

→ Emmy Award-Winning Documentary Filmmaker/p>

“ ”

Jacob is an absolute gem. He's easy (and fun!) to work with, a great communicator, and has added a ton of value to the projects he's helped us out with. I would definitely recommend working with Jacob/Human Friend!

→ Katie Bregenzer

→ Owner, Best Website

phone a friend

Contact us for a free consultation on your current needs.