Digital Contractor Management

Navigating the digital landscape with confidence is not accessible for everyone. You probably are an expert in your field, but it’s easy to feel like the scarecrow in the following field. The goal of digital contractor management is to have a friend and translator in your corner.


Making Digital Agreements Understandable

There are a lot of items in a website development contract. Sometimes, they sound like a foreign language. The mix of technical jargon and high dollar investment can make anyone uncomfortable.

What I seek to provide:

  • Empowering clients to make informed decisions without getting lost in tech speak.
  • Understand the contractor's responsibilities and yours, too.
  • Identify potential liabilities in clear terms.
  • Offer insights on reasonable costs and timelines for the industry.
  • Provide guidance on possible adjustments or clarifications.
  • Ensure you're confident and informed before signing.

Elements of a Buyer Persona

Creating RFPs and Reviewing Proposals

Whether you're putting out a Request For Proposal (RFP) or assessing incoming proposals, it's essential to ensure clarity, value, and alignment with your goals. The following are areas I can aid you with during this process.
Drafting comprehensive RFPs that clearly outline the scope, objectives, deliverables, and expectations. A well-defined RFP attracts the right vendors and ensures they have all the necessary information to submit a competitive proposal.
Assessing incoming proposals not just based on cost but on the alignment with project objectives, vendor experience, proposed timeline, and potential value delivered.
Leveraging industry knowledge to help negotiate the best terms, prices, and conditions with the selected vendor.
Ensure all technical terms and requirements in the RFP are well-defined so potential vendors know what's expected, eliminating any ambiguity.
Identifying potential risks or gaps in proposed solutions, ensuring that the selected vendor is well-suited to handle unexpected challenges or changes in the project scope.
Providing constructive feedback to great vendors that are not selected, fostering positive relationships and potential future collaborations.
clients / tesimonials

Friendships with excellent results.

After years of redesigns and long-term consulting, I've done and seen a few things. These clients are some of my favorite stories to share.

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Working with Jacob and his team has been exceptional! He has completely redesigned our website structure and crafted our SEO strategy, which has significantly enhanced our online presence and keyword rankings. Would highly recommend working with them!

Olivia Mihaljevic
Founder, LIVD App

“ ”

Jacob is an absolute gem. He's easy (and fun!) to work with, a great communicator, and has added a ton of value to the projects he's helped us out with. I would definitely recommend working with Jacob/Human Friend!

Katie Bregenzer
Owner, Best Website

“ ”

Before working with Jacob and his peeps I didn't know what a game changer having a solid SEO and digital marketing strategy would be. Prior to our collaboration, incoming calls and web inquiries were scarce, now we are delighted to receive a mix of over 120 emails and calls each month. Many of the new inquiries transition into long-term client relationships. Jacob's professionalism and extensive marketing knowledge have been invaluable. I highly recommend.

Scott Burchett
Partner, OMS Photo

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Contact a friend for a free consultation on your current needs.